• Post last modified:August 30, 2023

After consulting with the community and medical professionals, the Medical Board of Australia has issued revised guidelines regarding telehealth appointments, particularly where prescriptions are concerned. These new changes will take effect on 1 September 2023.

The Medical Board of Australia have determined that prescribing or providing healthcare for a patient without a real-time direct consultation, whether in-person, via video or telephone, is not good practice and is not supported by the Board.

The guidelines can be seen in more detail here:


It has always been the policy at Bungendore Medical Centre that prescriptions and repeat prescriptions require an appointment with a GP. This policy ensures our doctors comply with the AMA guidelines. It also enables duty of care protocols to be followed, thus safe-guarding patient wellbeing and continuity of care.

If you require a prescription or a repeat prescription please contact reception to book a time for a short face-to-face, video, or telephone appointment.

As ever, if you are experiencing financial hardship and are unable to afford ongoing medical appointments, please bring this to the attention of your GP at the beginning of your appointment to discuss the options available.