About our billing policy

We are a private billing medical centre.  Our fees are based on the AMA rates and determined by complexity and time.  We bulk bill veteran affairs gold card holders for routine consultations, veteran affairs white card holders for their DVA-approved medical conditions, and all childhood immunisations on the government schedule. 

We DO NOT offer universal bulk billing.  

​When a doctor elects to bulk bill your consultation, the practice receives your patient rebate from Medicare.  In July 2022 the Medicare rebate increased by 1.6%.  

​For a standard consultation of between 5 and 20 minutes, the patient rebate is $41.20.  If the consultation is bulk billed the Practice gets the $41.20 and the doctor gets a percentage of between 50-70%.  So when you have one of your quality consultations from our doctors, they may be earning as little as $20 for their time and expertise. This is not sustainable in the long term.  

We still want to extend our care and practice to all people who might be struggling financially.  We also want to have more and more people consider our practice as their “Medical Home”.

  • Administration of Childhood and Adult immunisations on the Public Health Immunisation Schedule continue to be free
  • Patients who are eligible for DVA remain unchanged.  
  • Our nurses fees remain unchanged.
  • Doctors retain the discretion to bulk bill where necessary and we encourage patients and doctors to discuss this issue together

Costs for procedures such as women’s health items or removal of skins lesions WILL NOT as a general rule be ‘bulk billed’.  This is to help cover the cost of consumables such as: 

  • Dressing pack and solution;
  • Equipment used;
  • Local anaesthetic;
  • Suture material;
  • Dressing materials (take-home dressings/ointments)
  • Cleaning and sterilizing; and
  • Wound review if required.

It will also help cover the cost of the nurse.  

The fee list for individual procedures will be discussed with patients by their doctors.

Please inform reception when making an appointment if you require a longer consultation. All consumables, dressings, plasters and medication supplied from this Practice will incur a fee.  The nurse will advise on the fee. Your Medicare Rebate can be paid directly into your Bank Account.  Please ask the receptionist for details.

We request payment at the time of the consultation. Please have your card available at each visit.

Please note that the administration of childhood immunisations on the public health immunisation schedule will NOT incur an additional charge.

Please feel free to make inquiries regarding fee structure to our reception or nursing staff.


 FeeRebateOut-of-pocket expense
Brief Consultation <5min$55$18.85$36.15
Standard Consultation 5-20min$95$41.20$53.80
Initial or long consultation 20-40min$155$79.70$75.30
Extended consultation >40min$230$117.40$112.60

** Phone consultations are billed the same as a face-to-face appointment.

*** Saturday consultations incur an additional $5 charge

Payment Methods

Accepted payment methods include: Mastercard, Visa, Cash, Cheque and Bank Transfer.  If paying by Direct Debit bank details are:           

  • Dr M Cross
  • BSB:    032724
  • A/C:     291030

Please ensure you add the invoice number or your name to the payment so we can identify you.  Please email practice.manager@bungendoremedicalcentre.com.au if you have paid by Direct Debit so that your account can be receipted.